Shipping policy

Thank you for choosing Modeflo! We are committed to providing a smooth and reliable shopping experience. Please review our Shipping Policy below to understand how we process and deliver your orders.

Handling, Transit & Order Cut-Off Time

Processing Time: Please allow 1-3 business days for us to prepare and process your order.

Transit Time: Once your order has been processed, delivery usually takes 5-7 business days (Monday to Friday).

Order Cut-Off Time: To qualify for same-day processing, please place your order before 4:00 PM (GMT-05:00) Eastern Standard Time (New York).

Total Estimated Delivery Time: Most orders are delivered within 6-10 business days (Monday to Friday).

Shipping Information

Shipping Method: We offer Standard US Shipping.

Shipping Cost: We provide Free Shipping on all orders.

Delivery Address: Orders will be shipped to the address provided during checkout. Please ensure your shipping information is accurate before placing your order.

Order Modifications

If you need to make changes to your order, please contact us as soon as possible at support@modeflo.store. Once an order has been shipped, modifications may no longer be available.

Lost or Delayed Packages

If your package is delayed or appears to be lost during transit, please contact us at support@modeflo.store, and we'll be happy to assist you.

Order Tracking

After your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking details are generally available within 24-48 hours after shipment.

Cancellations

Cancellation Window: Orders may be cancelled within a limited period before they are dispatched.

Cancellation Process: To request a cancellation, please email support@modeflo.store.

Refunds: Approved cancellations will be refunded in accordance with our Return & Refund Policy.

Incorrect Shipping Address

Please double-check your shipping address before completing your order. Modeflo is not responsible for deliveries made to an incorrect address provided by the customer.

If you notice an error before your order has been shipped, contact support@modeflo.store immediately. Additional shipping charges may apply if changes are requested after processing has begun.

By placing an order with Modeflo, you agree to the terms outlined in this Shipping Policy. If you have any questions, please contact us at support@modeflo.store or review our Privacy Policy and Terms of Service for additional information.

Estimated Shipping Timelines

Order Cut-Off Time: 4:00 PM (GMT-05:00) Eastern Standard Time (New York)

Processing Time: 1-3 Business Days (Monday to Friday)

Transit Time: 5-7 Business Days (Monday to Friday)

Total Estimated Delivery Time: 6-10 Business Days (Monday to Friday)

Contact Us

For prompt assistance, please contact our customer support team:

Address: 743 45th St, Brooklyn, New York 11220, United States

Phone: +1 438 798-5664

Email: support@modeflo.store