Shipping policy
Shipping & Delivery Policy – Modeflo
Thank you for shopping with Modeflo. We are committed to providing reliable shipping services and clear delivery information so you can shop with confidence.
This Shipping & Delivery Policy applies to all orders shipped within the United States.
1. Order Processing Time
We process orders within 1–2 business days after payment is confirmed.
- Processing days: Monday through Friday
- Orders placed on weekends or public holidays will be processed on the next business day
Once your order has been prepared and shipped, you will receive a shipping confirmation email with tracking information.
2. Order Cut-Off Time
Our daily order cut-off time is:
4:00 PM (GMT-05:00) Eastern Standard Time – New York
- Orders placed before the cut-off time may be processed the same business day
- Orders submitted after the cut-off time will begin processing on the following business day
3. Shipping Method & Delivery Time
We currently offer:
- Standard Shipping within the United States
- Estimated shipping transit time: 5–7 business days
Estimated Total Delivery Time
- Processing time: 1–2 business days
- Shipping transit time: 5–7 business days
Estimated total delivery time: 6–9 business days
Please note that delivery estimates are not guaranteed and may vary due to weather conditions, carrier delays, high shipping volumes, or other unforeseen circumstances.
4. Shipping Costs
We proudly offer:
- Free shipping on all orders
- No minimum purchase requirement
There are no hidden handling or delivery fees during checkout.
5. Shipping Address Accuracy
Please make sure your shipping address is complete and accurate before placing your order.
Modeflo is not responsible for:
- Delays caused by incorrect address information
- Packages delivered to the wrong address entered by the customer
- Failed deliveries due to incomplete shipping details
If you notice an error in your shipping information, contact us immediately.
6. Order Changes & Cancellations
If you need to modify or cancel an order, please contact our support team as soon as possible.
- Email: support@modeflo.store
- Phone: +1 438 798-5664
We will do our best to assist you. However, once an order has been processed or shipped, cancellations or changes may no longer be possible.
7. Order Tracking
After your order ships, you will receive a confirmation email containing your tracking number and shipment details.
Please allow 24–48 hours for tracking updates to appear after your package has been dispatched.
8. Lost or Delayed Packages
If your package is significantly delayed or appears lost during transit, please contact us at support@modeflo.store.
Our support team will work with the shipping carrier to help locate your order and provide an appropriate resolution whenever possible.
Customer Support
For any inquiries or assistance:
Address: 743 45th St, Brooklyn, New York 11220, United States
Phone: +1 438 798-5664
Email: support@modeflo.store
Our support team is ready to help you with any questions to ensure a smooth and stress-free shopping experience.