FAQ

We've answered some of the most common questions below to help make your shopping experience with Modeflo simple and transparent.

Where is Modeflo located?

Modeflo operates from the United States. Our business address is:

743 45th St, Brooklyn, New York 11220, United States

Do you offer free shipping?

Yes. We provide free standard shipping on all orders within the United States.

How long does delivery take?

Orders are processed within 1–3 business days (Monday to Friday).

After processing, shipping usually takes 5–7 business days.

Total estimated delivery time: 6–10 business days (Monday to Friday).

Will I receive an order confirmation email?

Yes. After your order is placed successfully, you will receive a confirmation email containing your order details.

Do you provide order tracking?

Yes. Once your order has been shipped, you will receive an email with your tracking number.

Tracking information is usually available within 24–48 hours after shipment.

What is Modeflo's Return Policy?

You can find complete details about returns, eligibility, and refund timelines in our Return & Refund Policy available on our website. It explains how to start a return and the conditions that apply.

How can I request a return?

To start a return, please contact us at support@modeflo.store.

Be sure to include your order number and the reason for your return so we can assist you promptly.

Are there any items that cannot be returned?

Some items marked as Final Sale may not be eligible for return.

Any return restrictions will be clearly mentioned on the product page before you complete your purchase.

Customer Support

For any questions, our support team is ready to assist:

Address: 743 45th St, Brooklyn, New York 11220, United States

Phone: +1 438 798-5664

Email: support@modeflo.store

We are committed to providing prompt and friendly support to make your shopping experience smooth and enjoyable.