FAQ

We've answered some of the most common questions below to make your shopping experience with Modeflo easy, convenient, and transparent.

Where is Modeflo located?

Modeflo operates from the United States. Our business address is:

743 45th St, Brooklyn, New York 11220, United States

Do you offer free shipping?

Yes. We offer free standard shipping on all orders within the United States.

How long does delivery take?

Orders are processed within 1–3 business days (Monday to Friday).

After processing, delivery typically takes 5–7 business days.

Total estimated delivery time: 6–10 business days (Monday to Friday).

Will I receive an order confirmation email?

Yes. Once your order has been placed successfully, you will receive a confirmation email containing your order details.

Do you provide order tracking?

Yes. As soon as your order is shipped, we'll send you an email with your tracking number.

Tracking information is generally available within 24–48 hours after shipment.

What is Modeflo's Return Policy?

You can find complete details about returns, eligibility requirements, and refund timelines in our Return & Refund Policy. It explains the return process and conditions step by step.

How can I request a return?

To request a return, simply contact us at support@modeflo.store.

Please include your order number and the reason for your return so we can assist you as quickly as possible.

Are there any items that cannot be returned?

Yes. Certain items marked as Final Sale may not be eligible for returns.

Any non-returnable items will be clearly identified on the product page before you complete your purchase.

Customer Support

If you have any questions, our customer support team is always happy to help.

Address: 743 45th St, Brooklyn, New York 11220, United States

Phone: +1 438 798-5664

Email: support@modeflo.store